Click & Collect

  • We will contact you within 15 minutes (during business hours) to confirm products purchased are in stock and ready to be collected.
  • If the product is not in stock, we will advise an estimated time of arrival. If you do not wish to continue with the order, we will offer you a full refund.


At PRODEPOT, our aim is to provide you, our Customer, with a delivery service that is Efficient and Value for Money.

Our Delivery Service includes (not limited to) the following:

  • All orders are sent with Australia Post unless otherwise stated.
  • All orders under 500 Grams are sent Express Post by default unless otherwise stated.
  • All orders sent with Australia Post are sent via Australia Post’s eParcel system. This is fully Trackable and requires a signature on delivery.
  • Australia Post’s eParcel service states that all item(s) are normally delivered within 2-10 Business days.
  • If no one is at the address at the time of delivery, all item(s) will be taken to the appropriate Post Office for Pick Up by the Customer.
  • P.O. Boxes are not accepted.
  • Any Bulky/Heavy items are sent with TNT Express Couriers.
  • All orders sent with TNT Express Couriers are fully Trackable and a signature is required on delivery.
  • All orders sent with TNT Express Couriers Require a “Day Time” Delivery address.
  • Whilst we will try our best, PRODEPOT can not be responsible for any delayed shipments once they have left the store.
  • Do you need a delivery option tailored more to your needs? Contact us, we can help!
  • We ship Internationally. Please contact us for a quote.
  • If you have any questions about our Delivery Policy or your order, please contact us
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